Our Response to COVID-19
Serving Our Valued Customers
Message from the Founder:
As of 5/12 our carrier has notified us that there will be delays on non essential goods, we apologize for any inconvenience. Our staff are working their hardest to get all orders processed and packed in under 3 days on our end but there may be delays!
Our support team is limited but they are getting through all questions, reviews, influencer messages, and customer support. Please be patient until we can return all of our operations back to normal, thank you so much!
Our current delivery table after accounting for all epidemic related carrier & under staffing delays:
Our workplace is running understaffed but we are working hard keep providing excellent service to our customers. We aim to keep shipping out orders faster while keeping our staff safe and guarantee 3 day delivery again as soon as possible.
Please note that delays may be experienced due to the current epidemic situation and sunglasses not being prioritized as they aren't considered an "essential item." If a delay takes longer than 21 days, please contact us.
Tackling Food Security
We recognize that millions of people across the nation are going through uncertain & stressful times. To do our part during the coronavirus epidemic, we partnered with Feeding America to donate 10 meals to the children who need it in America with every order.